CAREERS

We aspire to be the best place you've ever worked

GROW YOUR CAREER AT BIG BROTHERS BIG SISTERS

We’re on a mission to solve the loneliness crisis and reinvent mentoring for a new generation. We’ve created over 3,000 mentoring relationships and we’re just getting started. Want to join us? Explore our open positions below.

TO APPLY

Please send resume, cover letters and other required application materials as stated in the job description to careers@iebigs.org. No phone calls, please. Qualified applicants will be contacted shortly.

OPEN POSITIONS

There are currently no open positions at this time.

JOB TITLE: Senior Director of Strategic Partnerships

DEPARTMENT: Executive

REPORTS TO: Chief Executive Officer

FLSA STATUS: Full-time, Exempt, Salary

OUR MISSION: To provide children facing adversity with a strong, enduring, professionally supported one-to-one mentoring relationship that creates pathways for the future and a mentor for a lifetime.

BELIEF STATEMENT: We see a world where every child, regardless of ethnicity, income, or gender identity, has the opportunity to achieve measurable life success.  We lead with a strengths-based leadership approach focused on justice and rooted in a culture of learning. We believe that diversity, respect, collaboration, resilience, innovation and excellence create a strong and living culture that is meaningful, significant and purpose driven. As a mentorship organization dedicated to igniting potential in the youth and young adults we serve, we are also dedicated to unlocking the potential of our internal staff. We believe that by leveraging individual strengths we can make a lasting and positive impact on our community. We lead with clear purpose and meaning that translates to measurable life success for every child served through our program. We believe through mentorship real equity is possible.

JOB SUMMARY:

Senior Director of Strategic Partnerships is part of a tri-county agency and serves as the Inland Empire’s leadership position reporting to the CEO who leads initiatives that build and execute brand, strengthen external communications, foster strategic partnerships, and expand relationships with policy makers, municipalities, industry leaders, and other influencers and stakeholders. This position serves on the executive leadership team supporting the strategic direction of the organization and is critical to diversifying and sustaining philanthropic and government support and developing and maintaining relationship with local constituents.

The Senior Director of Strategic Partnerships is responsible for overseeing and implementing the Riverside and San Bernardino Office’s fund development strategy through the creation of meaningful and impactful major gifts and government stewardship. This person also oversees events and partnerships that garner press and brand awareness, foster of strong community relations, increase revenue, solidify donor loyalty, and acquire new supporters. The Senior Director of Strategic Partnerships demonstrates a collaborative and results-oriented approach to lead and drive the production of collaborative funded partnership and programmatic giving that advance our new strategic plan, donor involvement, core values, and JEDI framework.

This position has growth potential to serve as a tri-county Vice President for advancing advocacy initiatives across Orange, Riverside and San Bernardino Counties.

The positions has three central areas of focus:
• Financial Management and Revenue Development within the Inland Empire
• Leadership, Business Operations and Regional Board Engagement
• Expanding and maintaining Partnerships

RESPONSIBILITIES:

Financial Management & Revenue Development within the Inland Empire
• Maintain, deepen, and grow current municipality funding levels.
• Develop, implement, lead, and measure strategically guided plans to sustain and increase revenue in the Riverside Office through government, foundations, and major giving.
• Maintain and grow major gifts and planned giving efforts.
• Proactively ensure that the organization develops strong long-term relationships with large scale individual, foundation, and corporate donors/funders.
• Communicate coordination, integration, and reporting on resource development activities and strategies with the CEO and Fund Development Team.
• Play a key role in developing marketing messages with the Marketing Team for campaign materials (government, event, program) for effectively communicating calls to action through printed materials, website, media relations, social networking, and other emerging technologies to advance the Inland Empire office.
• Serves as a member to the tri-county fund development team and collaborates locally with office development team members.
• Collaborate with the Fund Development team for quality and accurate donor data.
Responsible for evaluating and monitoring trends, metrics, and dashboards.
Responsible for the assignment, monitoring, and successful completion of revenue activities. 
• Develop revenue goals and budgets and oversees financial reporting to internal departments and external agencies.
• Collaborate with COO on strategy and execution for various program events, key partnerships, and deliverables.
• Collaborate with IE Office’s Director of Resource Development and Events on local donor stewardship and partners.
• Supportive arm for all IE Office fundraising events led by Director of Resource Development and Events

Leadership, Business Operations, & Regional Board Engagement
• The Senior Director of Strategic Partnerships is a key position within BBBSOCIE Agency Leadership. The Senior Director of Strategic Partnerships is a member of the BBBSOCIE fund development team and will work closely with the following entities: Chief Executive Officer, Chief Operating Officer, BBBSOCIE Finance team on reporting and accounts, and BBBSOCIE Marketing team.
• Participate in the strategic planning and implementation to accomplish BBBSOCIE’s mission. Specifically, drives the guidance and implementation for revenue and governmental relationships.
• Employ a broad range of stakeholder relationships for diversified funding to balance priorities in a way that accomplishes the overall goals of the agency.
• Cultivate relationships with Regional Board Leadership to support C-Suite and Regional Chair direction.
• Support the Regional Board of Directors to lead, fundraise, and contribute to the overall success of the organization.
• Positively influence partners, local media, and public policies to generate volunteers, donors, and other resources.
• Supports the successful financial operations of the agency. This includes:

• Regular monitoring of agency financial health, oversight of agency revenue and expenses, participation in the budgeting process, and assistance with other duties as assigned.

Expanding and Maintaining Partnerships
• Maintain and strengthen the network of strategic partnerships and alliances that support the agency’s key priorities including youth development, volunteerism, poverty, workforce development, and social emotional health.
• Collaborate with COO and VP of Impact and Research to design and execute on actionable funded programs.
• Build relationships with local and state legislators, to advance BBBSOCIE’s mission and goals.
• Audit and evaluate current district, city, municipality, and county relationships to increase and strengthen alliances.
• Steward and engagement plans with the following Riverside and San Bernardino partners:

• Districts/Office of Ed/LEA
• Police/Sheriff/Probation
• Cities/City Councils
• County
• State Assembly and Senators

• Develop strategic government campaigns and activities for stakeholder involvement.
• Support and represent the agency alongside Big Brothers Big Sisters Association of California led advocacy efforts.

JOB QUALIFICATIONS: 

• This position requires a Bachelor’s degree. 
• An understanding of charitable giving legal guidelines, specifically as it relates to fundraising events.
• The flexibility to work early mornings, late evenings, and occasional weekends due to the nature of our events.
• Excellent relationship management and interpersonal skills:
• The ability to work effectively with donors, volunteers, and staff; display superior judgment and diplomatic skills; excellent verbal and written communications skills.
• Proven strong negotiating skills.
• Enthusiasm, commitment to excellence, self-motivation, a professional demeanor, is highly organized and detail oriented.
• A collaborative, team-oriented attitude.
• Proficiency in Microsoft Office (Word, Excel, PowerPoint, Project), internet research and strong knowledge of social media.
• Experience working with databases.

COMPETENCIES

You’re a mover, a shaker, and an avid fundraiser.
You’re eager to learn and inspired to change the world.
You understand the value of mentorship.

 

 

You’re a people person.
You are more than capable of cultivating productive relationships. You’ll work closely with Fortune 500 CEOs, philanthropists, influencers, and other diverse personalities. This doesn’t intimidate you, but excites you. You thrive on building and developing these relationships with intelligence, maturity and professionalism.

You’re a hunter.
You enjoy the thrill of uncovering new revenue streams and finding supporters who’ve never been exposed to the organization’s mission before.

You have a remarkable track record.
You have a history of leading successful initiatives with measurable results that have impacted the bottom line. Your years of applicable experience have cultivated your wisdom and nuanced creativity for this position. 

You’re a strategic thinker.
You have the strategic prowess and social intelligence required to help build scalable models that leverage Big Brothers Big Sisters brand, assets, relationships, and opportunities to meet aggressive growth goals. 

You’re an inventor, an innovator.
Big Brothers Big Sisters is committed to constantly inventing new ways to connect people with the direct impact of their gifts. You thrive in a creative, inventive, fast-paced environment, with people who are passionate about their work and mission.

You’re a Closer.
You’re comfortable asking for money and are not afraid to say or hear “no”. You possess a keen ability to sell ideas and close deals. You operate with poise, dignity, and reliability in both your personal and professional worlds. 

You understand the value of our supporters.
You make everyone feel special. You’re able to get anyone excited about what we do and make their experience with us unique. You’re inviting, discerning and thoughtful.

 

WORK ENVIRONMENT: 

The environmental conditions described are representative of those that must be met by an employee to successfully perform the functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions.

• Routine office environment.
• Routine independent travel. 
• Frequent travel to program sites. 

The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and required skills. Job Description may be subject to change to meet the needs of the organization.

Your employment with BBBSOCIE is “at will,” meaning that either you or BBBSOCIE may end your employment at any time and with or without cause.

JOB TITLE: Site Based Recruitment & Enrollment Specialist (High School Bigs)

DEPARTMENT: Site Based Programs

REPORTS TO: Site Based Program Manager

FLSA STATUS: Non-Exempt, Full-Time, Hourly

OUR MISSION: Our Mission is to help children reach their potential through professionally supported, one to one mentoring relationships that have a measurable impact. Our Vision is successful mentoring relationships for all children who need and want them contributing to brighter futures, better schools, and stronger communities.

JOB SUMMARY: Essential to the BBBS brand, the purpose of this position is to ensure department-wide match growth and quality through the leadership of services and delivery. A high-level customer service, focusing on volunteer options and child safety, is to be demonstrated throughout the match process.

This position requires a dynamic, adaptable, and organized sales recruiter focusing on engaging and recruiting Elementary School Students and High School Students for an after school mentoring program with Big Brothers Big Sisters Organization. This position requires an energetic candidate to strategically develop and maintain relationships with academic faculty, staff, and student organizations. You will also provide subject matter expertise to manage brand (BBBS) and image on high school campuses, inform management on recruitment strategy, processes, and data while being the main point of contact (POC) for students. This position is goal driven and has a sales and service mentality with required availability to travel in assigned local territory and be the face of the organization during recruitment efforts. Engaging presentation skills are a must.

This position cultivates prospective new volunteers for the High School Mentoring Program and works to bring back prior year volunteers. Additionally, this position is responsible for ensuring all program launch timelines are met, all volunteers are efficiently screened and matched to ensure the best possible outcome. This position is indirectly responsible for the overall satisfaction of our school partners and manages the recruitment of youth volunteers and youth mentees. This position is also responsible for communicating the vision of BBBSOC in addition to the department goals, outcomes, and processes to outside constituencies.

A successful incumbent will produce positive outcomes in volunteer yield, processing time, and match satisfaction.

RESPONSIBILITIES:

• Research territory to create and execute individual campus strategies for assigned schools to include but not limited to: Events, information sessions, student clubs, organizations.
• Conduct recruitment of elementary and high school students applying sales techniques in order to recruit and enroll students.
• Conduct enrollments (including orientations & interviews), and completion of any other activity required for the enrollment process.
• Professionally communicate organizational and programmatic goals to potential volunteers as well as child safety measures.
• Assess high school students “fit” for all standards, expectations, and safety measures required by BBBSOC.
• Assist matching of volunteers (high school students) to youth mentees (elementary school students) for assigned caseload.
• Identify and eliminate barriers to the enrollment process by being solution focused on all aspects of stakeholder support and school partnership satisfaction.
• Review and follow up with references as necessary for all volunteers.
• Review enrollment queue and conduct informational sessions as necessary to yield increased volunteer interest for all individual school partners.
• Identify new potential partners for volunteers on an as needed basis and facilitate opportunities through high-level stakeholders.
• High degree of collaboration with Program Specialists responsible for facilitating the program of designated caseload and sharing an equal partnership in setting and accomplishing desired goals.
• Facilitate match acceptance and initial meetings as necessary for volunteers and mentees.
• Work closely with on-going volunteers to further recruitment needs and provide development and fundraising opportunities.
• Cultivate long-term and sustaining relationships with volunteer-rich organizations (i.e., schools, youth volunteer organizations, etc.)
• Track and evaluate recruitment and outreach efforts. Provide weekly progress reports of enrollment activity.
• Work well in a fast paced environment with continuous team collaboration in order to meet programmatic goals and metrics.
• Be part of the site coverage schedule for any needed assistance upon the absence of a team member.

JOB QUALIFICATIONS: 

• Bachelor’s Degree required
• Ability to apply sales techniques to recruitment process
• High level of customer service
• Familiar with Windows XP software & G-Suite applications.
• Must have access to a reliable automobile; valid driver’s license and automobile insurance.
• Excellent oral and written communication skills reflecting solid customer service both in-person, via the telephone; and high-level interviewing skills.
• Excellent public speaking skills with the ability to connect with youth and high-level stakeholders.
• High level, engaging presentation skills
• Excellent organizational and time-management skills.
• Maintain confidentiality throughout daily operations.
• Excellent attention to detail.

COMPETENCIES

Customer Focus
Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and service; talks and acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect; ensures customers feel they have been listened to; establishes credibility quickly.

Interpersonal Savvy
Relates well to all kinds of people; builds appropriate rapport; practices active listening; builds constructive and effective relationships; deals effectively with diversity; uses diplomacy and tact; capable of diffusing difficult situations comfortably; manages frustration appropriately; is easy to approach and talk to; spends the extra effort to put others at ease.

Organizational Ability
Can marshal resources to get things done; orchestrate multiple activities at once to accomplish a goal; uses resources effectively and efficiently; arranges information and follows established process.

Result Oriented
Can be counted on to meet goals successfully; is constantly and consistently one of the top performers; steadfastly pushes self and others for results; sets clear objectives and measures process and progress.

Promotes Vision and Mission
Effectively promotes the agency mission and vision, internally, as well as with the broader community.

Innovative Management:
Has the ability to bring forward creative ideas and suggestions; always looking for better/more efficient ways to improve process and systems; has a sense about managing the creative process of others; can facilitate and participate effective brainstorming; can project how potential ideas may play out in the marketplace; is good at bringing the creative ideas of others to market.

Perseverance:
Pursues everything with energy, drive and a need to finish; seldom gives up before a project is complete; especially in the face of resistance or setbacks. 

Managing Vision and Purpose: 
Creates and communicates a compelling and inspired vision or sense of core purpose; sees beyond today; sees possibilities; is optimistic; creates mileposts and symbols to rally behind the vision; makes the vision sharable by everyone; can inspire and motivate entire units or organizations.

Ability to Prioritize:
Spends his/her time and the time of others on what’s important; identifies and acts on critical issues; can quickly sense what will help or hinder accomplishing a goal; eliminates or navigates around roadblocks, creates focus.

WORK ENVIRONMENT: 
The environmental conditions described are representative of those that must be met by an employee to successfully perform the functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions.

• Frequent independent travel.
• Routine office environment.

The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and required skills. Job Description may be subject to change to meet the needs of the organization.

Your employment with BBBSOCIE is “at will,” meaning that either you or BBBSOCIE may end your employment at any time and with or without cause.

JOB TITLE: Site Based Program Specialist 

DEPARTMENT: Site Based Programs, High School Bigs

REPORTS TO: Site Based Program Manager

FLSA STATUS: Full Time, Hourly, Non-Exempt

OUR MISSION: Our Mission is to help children reach their potential through professionally supported, one to one mentoring relationships that have measurable impact. Our Vision is successful mentoring relationships for all children who need and want them contributing to brighter futures, better schools, and stronger communities, changing the lives of children for the better, forever.

JOB SUMMARY: The Site Based Specialist is responsible for facilitating sessions, conducting match support and providing overall support of site based matches to ensure child safety and long-term caring relationships between matches while focusing on positive outcomes for youth.  

RESPONSIBILITIES:

• Facilitate and supervise site sessions, ensuring positive match development and safety of both mentors and mentees.
• Work with the Site Based Program Manager to build positive relationships with school partners to attract and retain qualified mentors and mentees.
• Work effectively with partner schools to schedule and plan weekly sessions and meetings when appropriate.
• Responsible for the cultivation, stewardship and ultimate retention of assigned school partners, mentors, and mentees.
• Provide a high level of professionalism in presentation and communication when conducting all program related operations with school partners and program liaisons.
• Support with any enrollment functions through recruitments, interviews, and assessments of any potential mentors and mentees.
• Provide timely and comprehensive written assessments and recommendations for participation in the program.
• Conduct volunteer orientations and training.
• Identify suitable potential matches and provide ongoing support to achieve length of match, closure and outcome evaluation goals.
• Conduct bi-monthly and quarterly match support contacts that are accomplished through in-person, email or telephone contact.
• Maintain accurate file documentation for each match according to BBBSA standards and agency policies.
• Ensure high-level expertise in applying child safety and risk management knowledge, policies and procedures throughout all aspects of job function.
• Effectively use active and attentive listening to confirm understanding; coach matches through the use of reflective questioning; personalize communication content and delivery to fit different perspectives, backgrounds or styles of audience; document information about matches clearly and concisely in order to keep records accurate and up to date.
• Contribute to the development of site curriculum.
• Provide accurate and timely program statistics.
• Effectively communicate with marketing and/or grants teams on press worthy activities, volunteer highlights and program successes to enhance visibility of the program and within the community.
• Complete appropriate trainings as directed by supervisor and attend agency staff and departmental meetings.
• Performs other duties as assigned by supervisor.

JOB QUALIFICATIONS: 

• Bachelor’s Degree required
• Experience with at-risk/high-risk youth (volunteer and/or paid) preferred
• Familiar with Windows XP software applications
• High level of customer service with significant experience working with external stakeholders/clients (specifically schools with the ability to build strong relationships for greater agency initiatives of stewardship)
• Excellent oral and written communication skills reflecting solid customer service both in-person and via the telephone
• Excellent public speaking skills with ability to engage a variety of audiences (including both high school volunteers and elementary aged youth).
• Excellent organizational and time-management skills with strong attention to detail.
• Ability to multi-task and work independently in fast paced environment with heavy workload while exercising good judgment, decision making and problem solving skills.
• Maintains confidentiality throughout daily operations.
• Must have access to a reliable automobile, valid driver’s license and automobile insurance.

COMPETENCIES

Customer Focus
Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and service; talks and acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect; ensures customers feel they have been listened to; establishes credibility quickly.

Interpersonal Savvy
Relates well to all kinds of people; builds appropriate rapport; practices active listening; builds constructive and effective relationships; deals effectively with diversity; uses diplomacy and tact; capable of diffusing difficult situations comfortably; manages frustration appropriately; is easy to approach and talk to; spends the extra effort to put others at ease.

Active Listening
Is actively able to process information, listen to understand, and listen to learn; to listen and meet the needs of internal and external customers; handles and utilizes feedback effectively; listens with depth and thoughtfulness.

Foster Teamwork and Collaboration
Is successful in working with a team; fosters teamwork and participating in group activities; collaborating with others effectively and efficiently; establishes and maintains teamwork building activities; builds trust, respect, and rapport with the team; is an active player in Agency culture.

Conflict Resolution Skills (Internal & External)
Manage and resolves conflict in a healthy positive way; mediates conflicts with nonverbal communication skills, professionalism, focusing on the bigger picture and prioritizing and strengthening relationships; being respectful of others and their viewpoints; encouraging others to share their issues, clarify, restate, and validate any concerns and strategically resolve them.

Organizational Ability
Can marshal resources to get things done; orchestrate multiple activities at once to accomplish a goal; uses resources effectively and efficiently; arranges information and follows established process.

Results/Outcome Oriented
Can be counted on to meet goals successfully; is constantly and consistently one of the top performers; steadfastly pushes self and others for results; sets clear objectives and measures process and progress.

Promotes Vision and Mission
Creates and communicates a compelling and inspired vision or sense of core purpose; sees beyond today; sees possibilities; is optimistic; creates mileposts and symbols to rally behind the vision; makes the vision shareable by everyone; can inspire and motivate entire units or organizations

WORK ENVIRONMENT: 
The environmental conditions described are representative of those that must be met by an employee to successfully perform the functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions.

• Routine office environment.
• Frequent independent travel.

The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and required skills. Job Description may be subject to change to meet the needs of the organization.

Your employment with BBBSOCIE is “at will,” meaning that either you or BBBSOCIE may end your employment at any time and with or without cause.