CAREERS

JOB TITLE: Workplace Mentoring Recruitment & Enrollment Specialist

DEPARTMENT: Workplace Mentoring

REPORTS TO: Workplace Mentoring Program Manager

FLSA STATUS: Full-Time Hourly, Non-Exempt

MISSION:
Creating and supporting mentoring relationships that ignite the power and promise of the next generation.

VISION:
At Big Brothers Big Sisters, we create and support mentoring relationships that ignite the power and promise of the next generation. Through mentorship, all youth achieve their full potential.

JOB SUMMARY:

This role drives match growth and quality for the Workplace Mentoring program by conducting recruitment, screening, and timely matching of mentors and mentees. It ensures a high level of customer service and compliance throughout the process while fostering strong relationships with school and workplace partners. Additionally, the role supports BBBSOCIE’s mission and vision by promoting departmental goals and outcomes to external stakeholders.

JOB SCOPE & ESSENTIAL FUNCTIONS:

❑ Primary Accountabilities
• Recruitment
• Manage and develop connections at partner universities & community colleges in order to recruit mentees.
• Manage and develop connections with corporate partner/liaison to identify Mentors.
• Lead and support recruitment activities such as presentations, tabling, and events on college campuses and corporate sites.
• Follow up with recruitment leads to support their progression through the full enrollment process.

❑ Enrollment
• Conduct mentor and mentee interviews.
• Collect and process fingerprints, conduct references and background checks for mentors.
• Evaluate mentor/ mentee eligibility, communicate program goals and safety measures.
• Write assessments for eligibility and match recommendations.
• Maintain accurate data in CRM and provide regular updates on enrollment progress.

❑ Match mentees with mentors
• Create quality match relationships based on overall enrollment evaluation.
• Communicate match recommendations and rationale to Program Specialists to ensure a seamless transition and match activation.

❑ Secondary Accountabilities
• Provide support to all other program functions as needed

ROLE COMPETENCIES

Customer Focus
Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect.

Presentation Skills
Is effective in a variety of formal presentation settings: one-on-one, small and large groups, with peers, direct reports, and bosses; is effective both inside and outside the organization, on both cool data and hot and controversial topics; commands attention and can manage group process during the presentation; can change tactics midstream when something isn’t working.

Drive for Results
Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; very bottom-line oriented; steadfastly pushes self and others for results.

Time Management
Uses his/her/their time effectively and efficiently; values time; concentrates his/her/their efforts on the more important priorities; gets more done in less time than others; can attend to a broader range of activities.

QUALIFICATIONS

Education & Experience

• Bachelor’s degree or equivalent combination of education and experience
• 1–3 years of experience in recruitment, community outreach, volunteer management, or youth development programs
• Experience working with youth populations and/or corporate partners is highly desirable

Knowledge, Skills & Abilities
• Strong interpersonal and communication skills; effective in engaging diverse groups including students, professionals, and educators
• Confident public speaker with experience presenting to both small and large audiences
• Proven ability to manage multiple priorities and meet deadlines in a fast-paced environment
• Highly organized with strong attention to detail and follow-through
• Self-motivated and collaborative team player
• Bilingual (English/Spanish) preferred but not required
• Proficient in Microsoft Office Suite; experience with CRMs and email marketing tools preferred

Other Requirements
• Ability to travel locally for college/corporate site visits, recruitment events, and program activities
• Flexibility to work occasional evenings or weekends to support events
• Must be able to pass a criminal background check and fingerprint clearance

WORK ENVIRONMENT

The environmental conditions described are representative of those that must be met by an employee to successfully perform the functions of the job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the functions.

• Routine office environment
• Frequent independent travel 

The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position.  They are not intended to be an exhaustive list of all duties, responsibilities, and required skills. Job Description may be subject to change to meet the needs of the organization.

Your employment with BBBSOCIE will be “at will,” meaning that either you or BBBSOCIE may end your employment at any time and for any reason, with or without cause.

JOB TITLE: Regional Development Manager (Inland Empire)

DEPARTMENT: Fund Development

REPORTS TO: Regional Deputy Director of Development

FLSA STATUS: Full-Time Hourly, Non-Exempt

PAY RANGE: $70,304 – $85,000

MISSION:
Creating and supporting mentoring relationships that ignite the power and promise of the next generation.

VISION:
At Big Brothers Big Sisters, we create and support mentoring relationships that ignite the power and promise of the next generation. Through mentorship, all youth achieve their full potential.

Position Summary

The Regional Development Manager plays a critical role in advancing the organization’s fundraising strategy by supporting donor engagement, revenue generation, and regional development initiatives. This position partners closely with the Regional Deputy Director of Development to execute annual fundraising plans, steward donor relationships, and ensure strong pipeline development across individual, corporate, and community giving.
This is a high-activity, externally facing role requiring significant volume in outreach, meetings, and relationship development across a large geographic territory (San Bernardino and Riverside Counties). The ideal candidate is a proactive “road warrior” who thrives in the field, building relationships through cold outreach, in-person meetings, and community presence.

This role is both strategic and execution-focused, requiring strong relationship management, project coordination, and data-driven decision-making to meet revenue goals and expand community impact.

This is a hybrid position requiring a minimum of 3 days per week in-office, with up to 2 days remote. The role requires active engagement in meetings, events, and outreach activities throughout the workweek, regardless of work location.

Key Responsibilities

Fundraising & Revenue Generation
• Support execution of regional fundraising strategy aligned with annual revenue goals
• Manage a portfolio of mid-level donors, prospects, and community partners
• Identify, cultivate, solicit, and steward donors in partnership with leadership
• Support corporate partnerships, sponsorships, and grant-related efforts as needed
• Assist in planning and execution of fundraising campaigns and events
• Conduct high-volume outreach activities including cold calls, emails, and in-person visits to build and grow a robust donor pipeline
• Maintain a consistent cadence of face-to-face meetings across the region to drive relationship development and revenue growth

Donor Engagement & Stewardship
• Build and maintain meaningful relationships with donors and stakeholders
• Ensure timely donor acknowledgment, recognition, and ongoing communication
• Track and advance donor pipeline activity, ensuring consistent movement toward solicitation
• Partner with leadership on major donor strategies and engagement plans

Development Operations & Pipeline Management
• Maintain accurate donor records, activity tracking, and reporting within CRM
• Monitor key performance indicators (KPIs) including donor retention, acquisition, and revenue progress
• Generate regular reports to support forecasting and strategy adjustments
• Support moves management processes and pipeline health
• Demonstrate strong organizational skills in managing a high-volume portfolio, scheduling, and follow-up across a large territory

Collaboration & Cross-Functional Partnership
• Partner with program, marketing, and leadership teams to align messaging and impact storytelling
• Support internal teams in identifying fundraising opportunities within their networks
• Collaborate on grant support, storytelling, and impact reporting

Events & Community Engagement

• Support planning and execution of fundraising events, campaigns, and community outreach efforts
• Represent the organization at community events, networking opportunities, and donor meetings
• Help identify new partnership opportunities to expand reach and visibility
• Serve as a visible ambassador in the community, with frequent attendance at events and external meetings throughout the region

QUALIFICATIONS

Required

• Bachelor’s degree or equivalent experience
• 2+ years of experience in fundraising, development, sales, or relationship management
• Proven ability to manage relationships and meet revenue or performance goals
• Strong organizational and project management skills
• Experience working with CRM systems and tracking data
• Willingness and ability to travel frequently within San Bernardino and Riverside Counties

Preferred
• Experience in a non-profit or mission-driven organization
• Knowledge of donor cultivation and stewardship best practices
• Experience supporting events, campaigns, or corporate partnerships

KEY COMPETENCIES

• Relationship-building and communication
• Strategic thinking with strong execution skills
• Data-driven and detail-oriented
• Initiative and accountability
• Adaptability in a fast-paced, evolving environment
• Self-motivation and comfort working independently in a field-based role

KPIs / Success Measures

• Achievement of individual and regional fundraising goals
• Growth and movement of donor pipeline
• Donor retention and engagement rates
• Number of new donors/partners secured
• Timeliness and accuracy of CRM data and reporting
• Volume of outreach activities (calls, meetings, visits) and conversion to meaningful donor engagement

Why This Role Matters

This position directly contributes to expanding the organization’s impact by ensuring sustainable funding and strong community partnerships. The Regional Development Manager serves as a key connector between mission and resources—helping bring programs to life through effective fundraising and engagement.

Physical Requirements

• Prolonged periods of sitting at a desk and working on a computer, as well as occasional standing and walking.
• Must be able to communicate effectively, both verbally and in writing.
• Occasional bending, stooping, reaching, and lifting up to 25 pounds (such as program materials, supplies, or office equipment).
• Ability to travel to various sites, events, and meetings as required by the role.
• May occasionally work in outdoor environments and be exposed to varying weather conditions.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position.

WORK ENVIRONMENT

The environmental conditions described are representative of those that must be met by an employee to successfully perform the functions of the job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the functions.

• Routine office environment
• Frequent independent travel 

The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position.  They are not intended to be an exhaustive list of all duties, responsibilities, and required skills. Job Description may be subject to change to meet the needs of the organization.

Your employment with BBBSOCIE will be “at will,” meaning that either you or BBBSOCIE may end your employment at any time and for any reason, with or without cause.