CAREERS

JOB TITLE: Regional Development Manager (Inland Empire)

DEPARTMENT: Fund Development

REPORTS TO: Regional Deputy Director of Development

FLSA STATUS: Full-Time Hourly, Non-Exempt

PAY RANGE: $70,304 – $85,000

MISSION:
Creating and supporting mentoring relationships that ignite the power and promise of the next generation.

VISION:
At Big Brothers Big Sisters, we create and support mentoring relationships that ignite the power and promise of the next generation. Through mentorship, all youth achieve their full potential.

Position Summary

The Regional Development Manager plays a critical role in advancing the organization’s fundraising strategy by supporting donor engagement, revenue generation, and regional development initiatives. This position partners closely with the Regional Deputy Director of Development to execute annual fundraising plans, steward donor relationships, and ensure strong pipeline development across individual, corporate, and community giving.
This is a high-activity, externally facing role requiring significant volume in outreach, meetings, and relationship development across a large geographic territory (San Bernardino and Riverside Counties). The ideal candidate is a proactive “road warrior” who thrives in the field, building relationships through cold outreach, in-person meetings, and community presence.

This role is both strategic and execution-focused, requiring strong relationship management, project coordination, and data-driven decision-making to meet revenue goals and expand community impact.

This is a hybrid position requiring a minimum of 3 days per week in-office, with up to 2 days remote. The role requires active engagement in meetings, events, and outreach activities throughout the workweek, regardless of work location.

Key Responsibilities

Fundraising & Revenue Generation
• Support execution of regional fundraising strategy aligned with annual revenue goals
• Manage a portfolio of mid-level donors, prospects, and community partners
• Identify, cultivate, solicit, and steward donors in partnership with leadership
• Support corporate partnerships, sponsorships, and grant-related efforts as needed
• Assist in planning and execution of fundraising campaigns and events
• Conduct high-volume outreach activities including cold calls, emails, and in-person visits to build and grow a robust donor pipeline
• Maintain a consistent cadence of face-to-face meetings across the region to drive relationship development and revenue growth

Donor Engagement & Stewardship
• Build and maintain meaningful relationships with donors and stakeholders
• Ensure timely donor acknowledgment, recognition, and ongoing communication
• Track and advance donor pipeline activity, ensuring consistent movement toward solicitation
• Partner with leadership on major donor strategies and engagement plans

Development Operations & Pipeline Management
• Maintain accurate donor records, activity tracking, and reporting within CRM
• Monitor key performance indicators (KPIs) including donor retention, acquisition, and revenue progress
• Generate regular reports to support forecasting and strategy adjustments
• Support moves management processes and pipeline health
• Demonstrate strong organizational skills in managing a high-volume portfolio, scheduling, and follow-up across a large territory

Collaboration & Cross-Functional Partnership
• Partner with program, marketing, and leadership teams to align messaging and impact storytelling
• Support internal teams in identifying fundraising opportunities within their networks
• Collaborate on grant support, storytelling, and impact reporting

Events & Community Engagement

• Support planning and execution of fundraising events, campaigns, and community outreach efforts
• Represent the organization at community events, networking opportunities, and donor meetings
• Help identify new partnership opportunities to expand reach and visibility
• Serve as a visible ambassador in the community, with frequent attendance at events and external meetings throughout the region

QUALIFICATIONS

Required

• Bachelor’s degree or equivalent experience
• 2+ years of experience in fundraising, development, sales, or relationship management
• Proven ability to manage relationships and meet revenue or performance goals
• Strong organizational and project management skills
• Experience working with CRM systems and tracking data
• Willingness and ability to travel frequently within San Bernardino and Riverside Counties

Preferred
• Experience in a non-profit or mission-driven organization
• Knowledge of donor cultivation and stewardship best practices
• Experience supporting events, campaigns, or corporate partnerships

KEY COMPETENCIES

• Relationship-building and communication
• Strategic thinking with strong execution skills
• Data-driven and detail-oriented
• Initiative and accountability
• Adaptability in a fast-paced, evolving environment
• Self-motivation and comfort working independently in a field-based role

KPIs / Success Measures

• Achievement of individual and regional fundraising goals
• Growth and movement of donor pipeline
• Donor retention and engagement rates
• Number of new donors/partners secured
• Timeliness and accuracy of CRM data and reporting
• Volume of outreach activities (calls, meetings, visits) and conversion to meaningful donor engagement

Why This Role Matters

This position directly contributes to expanding the organization’s impact by ensuring sustainable funding and strong community partnerships. The Regional Development Manager serves as a key connector between mission and resources—helping bring programs to life through effective fundraising and engagement.

Physical Requirements

• Prolonged periods of sitting at a desk and working on a computer, as well as occasional standing and walking.
• Must be able to communicate effectively, both verbally and in writing.
• Occasional bending, stooping, reaching, and lifting up to 25 pounds (such as program materials, supplies, or office equipment).
• Ability to travel to various sites, events, and meetings as required by the role.
• May occasionally work in outdoor environments and be exposed to varying weather conditions.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position.

WORK ENVIRONMENT

The environmental conditions described are representative of those that must be met by an employee to successfully perform the functions of the job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the functions.

• Routine office environment
• Frequent independent travel 

The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position.  They are not intended to be an exhaustive list of all duties, responsibilities, and required skills. Job Description may be subject to change to meet the needs of the organization.

Your employment with BBBSOCIE will be “at will,” meaning that either you or BBBSOCIE may end your employment at any time and for any reason, with or without cause.

Job Title: Program Strategy & Innovation Lead
Department: Program Innovation
Reports To: Director of Program Innovation
FLSA Status: Full-Time, Non-Exempt, Hourly
Pay Range: $28 – 31 an hour

Mission: Creating and supporting mentoring relationships that ignite the power and promise of the next generation.

Vision: Through mentorship, all youth achieve their full potential. 

Job Summary

The Program Strategy & Innovation Lead is responsible for supporting the implementation and delivery of a portfolio of mentoring initiatives, including recruitment, enrollment, matching, and match support to ensure high-quality relationships and positive outcomes for youth and volunteers. The role also contributes to the design, execution, and continuous improvement of emerging models and initiatives, such as Big Careers, group mentoring, and sports-based mentoring programs, working closely with the Director to strengthen program effectiveness, enhance operational systems, and promote alignment across programs to drive consistency, efficiency, and impact.

JOB RESPONSIBILITIES

Program Delivery

• Lead and oversee the day-to-day operations of assigned mentoring initiatives, including recruitment, enrollment, matching, and ongoing match support
• Guide participants through the enrollment process, ensuring timely completion and preparedness for successful matching outcomes
• Facilitate match introductions and intentionally support early-stage relationship development
• Provide consistent, high-quality match support to strengthen engagement, retention, and positive youth outcomes
• Represent programs through strategic outreach, presentations, and community engagement efforts

Program Innovation & Continuous Improvement

• Partner closely with the Director of Program Innovation as a thought partner to design, pilot, and implement new program models and initiatives
• Contribute to the continuous refinement of program structure, participant experience, and delivery methods through proactive collaboration and insight
• Identify opportunities to enhance program effectiveness, scalability, and consistency, offering actionable recommendations and solutions
• Leverage data, feedback, and insights to inform decision-making and elevate program quality and outcomes

Operations & Systems Management

• Ensure accurate, timely, and compliant documentation in alignment with BBBSA standards
• Develop, implement, and optimize systems, workflows, and tools to improve efficiency and program delivery
• Track, monitor, and report key performance metrics and program outcomes
• Uphold strict adherence to child safety, risk management, and compliance protocols

Stakeholder Engagement & Collaboration

• Cultivate and maintain strong, trust-based relationships with youth, families, volunteers, and external partners
• Communicate effectively across diverse audiences through in-person, phone, and professional written communication, including individualized outreach
• Collaborate cross-functionally to support enrollment, program delivery, and agency-wide goals
• Partner with internal teams to establish clear pathways for participant enrollment across programs, strengthening engagement and long-term involvement
• Actively contribute to broader program operations and overall team success

General Responsibilities

• Attend staff meetings, trainings, and program events
• Support agency-wide initiatives and special projects
• Perform other duties as assigned

Job Qualifications
• Bachelor’s Degree required
• Experience in youth development, mentoring programs, nonprofit programming, or related field preferred
• Experience presenting to or engaging with senior leaders, corporate partners, or executive-level stakeholders preferred
• Strong organizational and project management skills with the ability to manage multiple priorities
• Excellent communication, relationship-building, and public speaking skills
• Ability to work independently in a fast-paced, evolving environment
• Strong problem-solving skills and ability to navigate ambiguity
• Proficiency in Microsoft Office and database systems
• Valid driver’s license, reliable transportation, and current automobile insurance required

CORE COMPETENCIES

• Collaboration – Works effectively with internal teams and partners to support recruitment, enrollment, matching, and program delivery across initiatives.
• Client Orientation – Delivers a high-quality, responsive experience for youth, families, volunteers, and partners by adapting support to meet diverse needs.
• Critical Thinking – Uses data, feedback, and program trends to make informed decisions, solve problems, and improve match outcomes and program effectiveness.
• Workload Management – Plans, prioritizes, and executes responsibilities across recruitment, enrollment, matching, and match support while managing multiple programs.
• Growth Mindset – Continuously learns, applies feedback, and identifies opportunities to improve program models, systems, and participant experience.
• Character – Demonstrates integrity, accountability, and professionalism in all interactions, ensuring trust, safety, and alignment with agency values.

PHYSICAL REQUIREMENTS

• Prolonged periods of sitting at a desk and working on a computer, as well as occasional standing and walking.
• Must be able to communicate effectively, both verbally and in writing.
• Occasional bending, stooping, reaching, and lifting up to 25 pounds (such as program materials, supplies, or office equipment).
• Ability to travel to various sites, events, and meetings as required by the role.
• May occasionally work in outdoor environments and be exposed to varying weather conditions.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position.

Work Environment

The environmental conditions described are representative of those that must be met by an employee to successfully perform the functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions.

• Routine office environment
• Frequent travel within service area (San Bernardino, Riverside, and Orange Counties) for meetings, outreach, and program activities
• Some evenings and weekends required to support program delivery, events, and community representation

The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and required skills. Job Description may be subject to change to meet the needs of the organization.

Your employment with BBBSOC will be “at will,” meaning that either you or BBBSOC may end your employment at any time and for any reason, with or without cause.