CAREERS

JOB TITLE: Regional Deputy Director of Development

DEPARTMENT: Fund Development

REPORTS TO: Vice President of Development

FLSA STATUS: Full-time, Salaried, Exempt

OUR MISSION IS MENTORING: Creating and supporting intentional mentoring relationships that ignite the power and promise of youth.

WE SEE A WORLD WHERE mentorship plays a key role in decreasing the number of disconnected youth while simultaneously creating the next workforce with the potential to change the world.

WE WANT TO MEET YOU IF you’re a mover, a shaker, and an avid fundraiser.  If you’re eager to learn and inspired to change the world.  If you understand the value of mentorship and want to model that with your team.

You’re a people person.
You are more than capable of cultivating productive relationships, both externally as well an internally. You’ll work closely with Fortune 500 CEOs, philanthropists, influencers, and other diverse personalities. This doesn’t intimidate you but excites you. You thrive on building and developing these relationships with intelligence, maturity, and professionalism. You lead a team with humility and strategy and believe that “all boats rise together”.

You’re a hunter.
You enjoy the thrill of uncovering new revenue streams and finding supporters who’ve never been exposed to the organization’s mission before. You enjoy modeling this behavior to your team and cultivating a culture of winning.

You have a remarkable track record.
You have a history of leading successful teams with measurable results that have impacted the bottom line. Your years of applicable experience have cultivated your wisdom and nuanced creativity for this position.

You’re a strategic thinker.
You have the strategic prowess and social intelligence required to help build scalable models that leverage Big Brothers Big Sisters brand, assets, relationships, and opportunities to meet aggressive growth goals. You know how to work with a team and set each individual up for success.

You’re an inventor, an innovator.
Big Brothers Big Sisters is committed to constantly inventing new ways to connect people with the direct impact of their gifts. You thrive in a creative, inventive, fast-paced environment, with people who are passionate about their work and mission. You are an agent of change.

You’re a Closer.
You’re comfortable asking for money and are not afraid to say or hear “no”. You possess a keen ability to sell ideas and close deals. You operate with poise, dignity, and reliability in both your personal and professional worlds.  You have the ability and desire to model this behavior to your team.

You understand the value of our investors.
You make everyone feel special. You’re able to get anyone excited about what we do and make their experience with us unique. You’re inviting, discerning and thoughtful. You believe in customer support and demand that of your team as well.

JOB SUMMARY:
You will report directly to the VP of Development and will play a critical role in advancing the agency’s mission by supporting strategic efforts to secure and sustain financial resources. In collaboration with the VP of Development, you will develop and implement comprehensive fundraising strategies to support the agency’s overall growth. You will support and contribute to all aspects of fundraising, including donor acquisition, cultivation & stewardship, grant support & collaboration, brokering key partnerships and executing special events in the Inland Empire. To be successful in this role, you will lead and motivate a team who can communicate the organization’s impact, build strong relationships with donors and stakeholders, and identify opportunities for donor engagement and revenue generation. You will demonstrate a proven track record in fundraising, strong leadership skills, excellent communication abilities, and a passion for the organization’s mission. 

JOB RESPONSIBILITIES

• Developing Fundraising Strategy and Vision: With the guidance of the VP of Development, co-create, implement, communicate, and support comprehensive fundraising strategies that guide the IE development initiatives towards achieving current fundraising goals and long term, sustainable growth.

• Leadership: Inspire and motivate the IE development team to perform at their best through guidance, mentorship, professional development and fostering a positive and collaborative work environment. Establish a development infrastructure that is able to support fundraising goals. Stay informed about current trends and best practices, in fundraising and philanthropy through ongoing professional development and networking opportunities.

• Goal Setting and Accountability: The Senior Director of Development should set and deliver ambitious yet achievable fundraising goals for the IE Development team and hold individuals accountable for their performance. They should establish key performance indicators and regularly track progress towards goals, providing feedback and support to ensure team members are meeting objectives. 

• Collaboration and Communication: Consistent collaboration with other departments and teams within the IE office and agency to leverage resources, share insights, and achieve common goals. The Senior Director of Development will communicate regularly with the VP of Development, Development Team, CEO, Senior Leadership, Colleagues, and Board of Directors to provide updates on fundraising and development initiatives, solicit input and align efforts throughout the organization.

• Donor Stewardship: Maintain strong relationships with donors, providing personalized acknowledgment, recognition, and stewardship to cultivate ongoing support and loyalty.

• Major Gift Solicitation: Maintain relationships with major donors, individuals, foundations, and corporations to secure significant financial contributions.

• Special Events: Support Fund Development team in planning and executing major fundraising events, such as annual gala, golf tournaments, and donor cultivation events, to engage donors, raise awareness, and generate revenue.

• Strategic Partnerships: Collaborate with VP of Development to strategically identify and cultivate diverse partnerships, including corporations and community alliances, to drive revenue and volunteer recruitment. Negotiate agreements, secure financial support/sponsorships for programs, events, and initiatives.

• Grant Support and Collaboration: Collaborate with VP of Impact & Research and support Grants department to create compelling grant proposals to secure funding from foundations, government agencies, and other grant-making entities.

• Annual Fundraising Campaigns: Work VP of Development and VP of Marketing on executing annual fundraising campaigns, including direct mail, email appeals, online giving, and special events, to solicit donations from individual donors and supporters.

• Planned Giving Programs: Execute and promote planned giving programs, such as bequests, charitable trusts, and gift annuities, to secure long-term financial commitments from donors.

• Board and Volunteer Engagement: Strategize with VP of Development to work closely with the board of directors, fundraising committees, and volunteers to engage them in fundraising efforts, leverage their networks, and secure their financial support.

• Financial Reporting and Analysis: Collaborate with VP of Development to prepare regular reports and analysis on fundraising activities, revenue projections, and donor trends to monitor progress, evaluate performance, and inform strategic decision-making.

• Database Management: Maintain the donor databases and fundraising software systems to track donor interactions, manage donor relationships, and analyze fundraising performance.

• Ethical and Legal Compliance: Ensure compliance with relevant laws, regulations, and ethical standards governing fundraising activities, including donor privacy, gift acceptance policies, and financial transparency.

JOB QUALIFICATIONS
• Bachelor’s degree
• Minimum of 4 years of experience in fundraising, development, management. and/or related roles, with a proven track record of success in securing major gifts and grants.
• Experience in leading a highly successful development team/management experience.
• Strong leadership skills with the ability to inspire and motivate team members to achieve fundraising goals.
• Excellent communication and interpersonal skills, with the ability to build rapport and establish trust with donors and stakeholders.
• Strategic thinker with the ability to develop and execute innovative fundraising strategies.
• Highly organized with strong project management skills and the ability to manage multiple priorities effectively.
• Proficiency in Google Suite, MS Office, Excel.
• Knowledge of fundraising software, donor databases, Salesforce and other tools used to support development activities.

WORK ENVIRONMENT
The environmental conditions described are representative of those that must be met by an employee to successfully perform the functions of the job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the functions.

• Routine office environment.
• Frequent independent travel.

The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and required skills. Job Description may be subject to change to meet the needs of the organization.

Your employment with BBBSOC/IE will be “at will,” meaning that either you or BBBSOC/IE may end your employment at any time and for any reason, with or without cause.

JOB TITLE: Site Based Program Specialist 

DEPARTMENT: Site Based Programs, High School Bigs

REPORTS TO: Site Based Program Manager

FLSA STATUS: Full Time, Hourly, Non-Exempt

OUR MISSION: Our Mission is to help children reach their potential through professionally supported, one to one mentoring relationships that have measurable impact. Our Vision is successful mentoring relationships for all children who need and want them contributing to brighter futures, better schools, and stronger communities, changing the lives of children for the better, forever.

JOB SUMMARY: The Site Based Specialist is responsible for facilitating sessions, conducting match support and providing overall support of site based matches to ensure child safety and long-term caring relationships between matches while focusing on positive outcomes for youth.  

RESPONSIBILITIES:

• Facilitate and supervise site sessions, ensuring positive match development and safety of both mentors and mentees.
• Work with the Site Based Program Manager to build positive relationships with school partners to attract and retain qualified mentors and mentees.
• Work effectively with partner schools to schedule and plan weekly sessions and meetings when appropriate.
• Responsible for the cultivation, stewardship and ultimate retention of assigned school partners, mentors, and mentees.
• Provide a high level of professionalism in presentation and communication when conducting all program related operations with school partners and program liaisons.
• Support with any enrollment functions through recruitments, interviews, and assessments of any potential mentors and mentees.
• Provide timely and comprehensive written assessments and recommendations for participation in the program.
• Conduct volunteer orientations and training.
• Identify suitable potential matches and provide ongoing support to achieve length of match, closure and outcome evaluation goals.
• Conduct bi-monthly and quarterly match support contacts that are accomplished through in-person, email or telephone contact.
• Maintain accurate file documentation for each match according to BBBSA standards and agency policies.
• Ensure high-level expertise in applying child safety and risk management knowledge, policies and procedures throughout all aspects of job function.
• Effectively use active and attentive listening to confirm understanding; coach matches through the use of reflective questioning; personalize communication content and delivery to fit different perspectives, backgrounds or styles of audience; document information about matches clearly and concisely in order to keep records accurate and up to date.
• Contribute to the development of site curriculum.
• Provide accurate and timely program statistics.
• Effectively communicate with marketing and/or grants teams on press worthy activities, volunteer highlights and program successes to enhance visibility of the program and within the community.
• Complete appropriate trainings as directed by supervisor and attend agency staff and departmental meetings.
• Performs other duties as assigned by supervisor.

JOB QUALIFICATIONS: 

• Bachelor’s Degree required
• Experience with at-risk/high-risk youth (volunteer and/or paid) preferred
• Familiar with Windows XP software applications
• High level of customer service with significant experience working with external stakeholders/clients (specifically schools with the ability to build strong relationships for greater agency initiatives of stewardship)
• Excellent oral and written communication skills reflecting solid customer service both in-person and via the telephone
• Excellent public speaking skills with ability to engage a variety of audiences (including both high school volunteers and elementary aged youth).
• Excellent organizational and time-management skills with strong attention to detail.
• Ability to multi-task and work independently in fast paced environment with heavy workload while exercising good judgment, decision making and problem solving skills.
• Maintains confidentiality throughout daily operations.
• Must have access to a reliable automobile, valid driver’s license and automobile insurance.

COMPETENCIES

Customer Focus
Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and service; talks and acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect; ensures customers feel they have been listened to; establishes credibility quickly.

Interpersonal Savvy
Relates well to all kinds of people; builds appropriate rapport; practices active listening; builds constructive and effective relationships; deals effectively with diversity; uses diplomacy and tact; capable of diffusing difficult situations comfortably; manages frustration appropriately; is easy to approach and talk to; spends the extra effort to put others at ease.

Active Listening
Is actively able to process information, listen to understand, and listen to learn; to listen and meet the needs of internal and external customers; handles and utilizes feedback effectively; listens with depth and thoughtfulness.

Foster Teamwork and Collaboration
Is successful in working with a team; fosters teamwork and participating in group activities; collaborating with others effectively and efficiently; establishes and maintains teamwork building activities; builds trust, respect, and rapport with the team; is an active player in Agency culture.

Conflict Resolution Skills (Internal & External)
Manage and resolves conflict in a healthy positive way; mediates conflicts with nonverbal communication skills, professionalism, focusing on the bigger picture and prioritizing and strengthening relationships; being respectful of others and their viewpoints; encouraging others to share their issues, clarify, restate, and validate any concerns and strategically resolve them.

Organizational Ability
Can marshal resources to get things done; orchestrate multiple activities at once to accomplish a goal; uses resources effectively and efficiently; arranges information and follows established process.

Results/Outcome Oriented
Can be counted on to meet goals successfully; is constantly and consistently one of the top performers; steadfastly pushes self and others for results; sets clear objectives and measures process and progress.

Promotes Vision and Mission
Creates and communicates a compelling and inspired vision or sense of core purpose; sees beyond today; sees possibilities; is optimistic; creates mileposts and symbols to rally behind the vision; makes the vision shareable by everyone; can inspire and motivate entire units or organizations

WORK ENVIRONMENT: 
The environmental conditions described are representative of those that must be met by an employee to successfully perform the functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions.

• Routine office environment.
• Frequent independent travel.

The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and required skills. Job Description may be subject to change to meet the needs of the organization.

Your employment with BBBSOCIE is “at will,” meaning that either you or BBBSOCIE may end your employment at any time and with or without cause.